Roaring Plains Safaris
Terms And Conditions
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1. Your AgreementWelcome to Roaring Plains Safaris. By accessing or using our website, booking safari itineraries, or engaging our travel services, you agree to be bound by these terms. We act as an intermediary between travelers and trusted local service providers—including game reserve lodges, licensed transport operators, and professional safari guides. All bookings are subject to availability, park entry regulations, and the specific policies of our partner lodges.
By confirming a reservation with us, you affirm that you are at least 18 years of age, possess the legal authority to enter into this contract, and guarantee that all information provided for yourself and accompanying guests is accurate.
2. Change of Terms of UseRoaring Plains Safaris reserves the right to modify, update, or replace these Terms of Use at any time to reflect changes in tourism regulations, park entry fees, service offerings, or legal requirements. Any modifications become effective immediately upon being posted on this website.
Your continued use of our platform or services following the publication of updated terms constitutes your acceptance of those changes. We encourage travelers and partners to review this page periodically to remain informed of our current operational policies and booking conditions.
3. Access and Use of the ServicesOur platform is provided exclusively to assist customers in exploring safari destinations, customizing wildlife itineraries, booking lodge accommodations, and managing travel logistics. You agree to use our services solely for legitimate, non-commercial travel inquiries and bookings.
Unauthorized use of this website—including automated data scraping, fraudulent reservations, or transmitting malicious code—is strictly prohibited. Roaring Plains Safaris retains the right to restrict, suspend, or terminate access to any user who violates these terms or engages in conduct that compromises the safety, integrity, or operations of our safari services.
Privacy policy
1. Information We Collect
At Roaring Plains Safaris, we gather personal details necessary to facilitate your travel arrangements and deliver customized safari experiences. This includes your name, contact details, passport information for park permits, payment data, and specific travel preferences or dietary requirements. We also collect non-personal analytics, such as browser type and browsing activity, to optimize our online booking platform.
We obtain this data directly when you request a quote, book a safari, subscribe to our newsletter, or partner with us as a lodge or tour operator.
2. How We Use Your Information
We use your personal data strictly to fulfill your safari bookings, arrange park permits, coordinate with partner lodges and transportation providers, and process secure payments. Additionally, we use your information to send booking confirmations, critical itinerary updates, and relevant travel advisories prior to your departure.
With your consent, we may also send promotional offers, curated wilderness travel guides, and company news. You can opt out of marketing communications at any time via the unsubscribe link in our emails.
3. Data Sharing and Protection
Roaring Plains Safaris does not sell, rent, or trade your personal information to third parties. We share your data solely with trusted partners—such as wildlife conservation authorities, safari lodges, local flight charters, and payment processors—exclusively to execute your travel itinerary.
We employ industry-standard encryption protocols and administrative safeguards to protect your personal details against unauthorized access, loss, or misuse. Your information is retained only for as long as necessary to fulfill booking requirements and satisfy legal or accounting obligations.
Cookie Policy
1. What Are Cookies?
Cookies are small text files stored on your device when you visit the Roaring Plains Safaris website. They allow our platform to recognize your device, remember your preferences (such as selected currency or language), and ensure a smooth booking experience as you navigate our safari packages, lodge options, and travel resources.
2. How We Use Cookies
We use cookies and similar tracking technologies to enhance website functionality, analyze site traffic, and deliver personalized content. Essential cookies are required to enable core features like secure payment processing and safari inquiry forms. Performance and analytical cookies help us understand how travelers interact with our site so we can continuously improve user navigation and loading speeds.
3. Managing Your Cookie Preferences
You have complete control over your cookie settings. You can choose to accept or decline non-essential cookies via our site’s cookie banner or by adjusting your web browser settings. Please note that disabling certain cookies may impact the performance of our website or limit your ability to use specific interactive features, such as saving itinerary drafts or customizing tour searches.
Best Price Guarantee
1. Our Best Price Promise
At Roaring Plains Safaris, we are committed to providing exceptional value on every wilderness adventure. We guarantee that the rates listed for our luxury lodges, game drive packages, and custom safari itineraries are the best available. If you find a lower publicly advertised price for the exact same safari package or lodge accommodation, we will match that price and honor the lower rate for your booking.
2. Qualification Criteria
To qualify for our Best Price Guarantee, the alternative offer must be identical in all aspects to the itinerary booked with Roaring Plains Safaris. This includes:
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Identical Services: The same lodge/camp accommodation, room type, travel dates, length of stay, inclusions (meals, park fees, game drives), and transfer arrangements.
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Public Availability: The price must be actively advertised, viewable, and bookable by the general public online in the same currency.
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Authorized Operators: The competing quote must be from a fully licensed, verified safari operator or direct lodge partner.
3. Exclusions & Claim Process
Our Best Price Guarantee does not apply to non-public rates, including corporate discounts, private group quotes, last-minute clearance offers, membership rewards, or unverified third-party deals.
To submit a claim, contact our support team at info@roaringplainssafaris.com prior to or within 24 hours of placing your booking. Include a link to or documentation of the lower price, along with your itinerary details. Once verified by our team, we will adjust your invoice to match the lower rate immediately.
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